Do you believe that the value if a product reflects the satisfaction of the customer?
I do not believe that the value of a product reflectes the satisfaction of a customer. Working in retail there are always products that go wrong- a customer purchases something that breaks or does not work properly. They come back to the store and with great customer service we repair the broken product or give them a new one, and they will continue to come back. They know that it was not our fault that the product did not work properly and we used great customer service to make the customer happy. This is an example as to why customer satisfaction does not always depend on the value of the product.
I do not believe that the value of a product reflectes the satisfaction of a customer. Working in retail there are always products that go wrong- a customer purchases something that breaks or does not work properly. They come back to the store and with great customer service we repair the broken product or give them a new one, and they will continue to come back. They know that it was not our fault that the product did not work properly and we used great customer service to make the customer happy. This is an example as to why customer satisfaction does not always depend on the value of the product.
Have you gone back to a store and bought something new, even if you had a bad experience with a product you purchased there in the passed?
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